How Do You Prevent the Email from Getting Lost as Spam?
We adhere to all industry best practices to ensure that our colette by colette hayman e-gift card are delivery successfully via email. Unfortunately, there is still a chance that the email will be treated as spam or the recipient will not notice the email in their inbox. If a spam filter is blocking our emails from getting to an inbox, the recipient's email options will need to be modified so that our emails are not considered spam.
What If I Lose the colette by colette hayman Gift Cards?
If you suspect that someone has copied or stolen your colette by colette hayman gift card, please contact Customer Care immediately. Colette by colette hayman e-gift cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. We will only replace your lost or stolen gift card at the current value at cancellation. Colette by colette hayman will not be liable for redeemed colette by colette hayman gift cards if they have been stolen. Please do not display your gift card number and PIN online.
What If Someone Makes a Copy of My Printed colette by colette hayman E-Gift Card & Uses It Without My Authorisation?
Colette by colette hayman e-gift cards will only be sent to the recipient stated once purchase has been made. Colette by colette hayman gift cards have a cash value and should be kept safe and secure at all times. The value of a colette by colette hayman gift card is tied to a specific card number. If someone makes a copy of your gift card and redeems any value, the relevant value will be deducted from your colette by colette hayman gift card. If you suspect that someone has copied or stolen your colette by colette hayman gift card, please contact Customer Care immediately.
For more information, see our full Gift Card terms and conditions, here.